Your information.
Handled with clarity.

Who to contact

Baanward Co.LTD. is responsible for handling inquiries submitted to Baanward. For questions about your information or to request access, correction or deletion, email [email protected].

Inquiry delivery through Web3Forms

When you press Send inquiry, the form sends the details you enter to Web3Forms for processing and email delivery to the inbox configured for Baanward. The form does not save entries in browser storage or a Baanward website database. Your browser may offer autofill under its own settings.

Site access and technical information

The website is hosted on Cloudflare Pages. Cloudflare may process request information, including IP addresses and access logs, to deliver and protect the site. Fonts are hosted locally.

The website uses Google Analytics 4 through Google Tag Manager to understand how visitors use the site. Analytics can collect page views, interactions, approximate location, and browser and device information, and can use first-party cookies to distinguish visits. Google processes this information to provide analytics reports. How Google uses information.

The website may also use Cloudflare Web Analytics to measure page views and page performance in aggregate, as a cross-check on our other analytics. Cloudflare describes this service as not using cookies or tracking visitors across sites.

Information in your inquiry

The inquiry asks for your name, email, preferred communication method, property location and type, current stage, concern and optional relevant date or listing link. Do not submit deeds, identity documents, financial records or confidential legal files through the initial inquiry.

Who can access your inquiry

Up to three authorised Baanward team members may access your inquiry to respond to you and coordinate the support you request. The service providers described in this notice also process information to deliver the form, email or messaging services.

How long we keep inquiries

Our default is to retain inquiry correspondence, including email, WhatsApp and LINE messages, unless you request deletion. This is subject to applicable data-protection requirements, including requirements to delete information when it is no longer necessary or to retain particular records where required by law.

To request deletion, email [email protected]. We may need to verify your identity before acting. If any records must be retained, we will explain the reason in our response.

Service-provider processing and retention

Web3Forms processes form submissions and technical information for delivery and spam prevention. Its policy describes international processing and retention of submission data for up to three years, unless a shorter plan period or earlier deletion applies. See the Web3Forms privacy policy. Copies held by Baanward are covered by our inquiry-retention policy above; service providers apply their own policies to the copies they process.

Email, WhatsApp and LINE

You can also contact us by email, WhatsApp or LINE. The WhatsApp and LINE links open the respective service only when you choose to use them; this website does not embed a WhatsApp or LINE chat widget. Messages sent through these channels are also processed by the relevant email or messaging service.

Working with our lawyer and technical specialists

We obtain your permission before sharing information with our lawyer or technical specialists for your agreed service. Our lawyer completes conflict checks and the legal engagement before receiving a substantive legal file. An initial Baanward inquiry does not itself create a legal engagement.

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